Run your field service business from one smart platform

Smart FSM brings requests, estimates, dispatching, work orders, invoicing and a branded customer website together, with mobile apps for your technicians and customers.

user-image
Trusted by plumbing, HVAC, electrical and facilities teams. No credit card needed to start.
user-image
img
1,200+ Companies
img
480k+ Jobs completed
img
11 Languages
img

Dispatch smarter, finish more jobs

See every technician, job and deadline on one live board and put the right person on every job.

  • Drag and drop jobs on a weekly dispatch board
  • Auto-suggest the best technician by skills and workload
  • Recurring maintenance schedules create jobs for you
  • Live GPS check-in and customer tracking links
  • AI day summaries tell every technician where to start

Get paid faster, with less paperwork

Turn every finished job into an invoice and let customers approve estimates and pay from their phone.

  • Digital estimates with customer signatures
  • One-click invoices from completed work orders
  • Online payments and automatic reminders
  • Inventory that deducts parts as jobs are completed
  • Before and after photos attached to every job
  • Reports on revenue, utilisation and customer ratings
img

Everything your team needs

A complete field service toolkit that grows with your business, from your first technician to your fiftieth.

img

Work orders & dispatch

Create, assign and track jobs from request to invoice on a live dispatch board.

img

Mobile apps

Android and iPhone apps for technicians and customers with offline mode and push alerts.

img

Estimates & invoices

Professional estimates, e-signatures, invoices and online payments in one flow.

img

Customer website

A branded booking website for every company with services, reviews and job tracking.

img

Inventory & purchasing

Parts, stock levels, suppliers and purchase orders with automatic deductions.

img

AI & analytics

AI summaries, triage and weekly insights plus dashboards for every role.

Simple pricing for every team size

Start free and upgrade when you grow. All plans include the mobile apps and customer portal.

Starter

$ 0 /Unlimited
  • User Limit 10
  • Client Limit 25
  • Enabled Logged History
  • AI Features
  • Enabled N8n
  • Disable Coupon Applicable
Order Now

Growth

$ 49 /Monthly
  • User Limit 25
  • Client Limit 100
  • Enabled Logged History
  • AI Features: not included
  • Disable N8n
  • Enabled Coupon Applicable
Order Now

Business

$ 129 /Monthly
  • User Limit 60
  • Client Limit 500
  • Enabled Logged History
  • AI Features
  • Disable N8n
  • Enabled Coupon Applicable
Order Now

Enterprise

$ 1290 /Yearly
  • User Limit 200
  • Client Limit 2000
  • Enabled Logged History
  • AI Features
  • Disable N8n
  • Enabled Coupon Applicable
Order Now

See it in action

Dashboards, dispatch, work orders, invoices and mobile apps designed for busy field teams.

img

Owner dashboard

Revenue, open jobs, overdue work and team activity at a glance.

img

Work orders

Every job with status, assignee, priority, photos and notes.

img

Dispatch board

Plan the week by technician and reschedule with drag and drop.

img

Invoices & payments

Send invoices, take payments and chase overdue balances automatically.

img

Insights & analytics

Utilisation, completion trends and customer ratings by period.

img

Technician app

Today's jobs, GPS check-in, photos and signatures, even offline.

Loved by service teams

Plumbers, electricians, HVAC and facilities teams use Smart FSM to run thousands of jobs every week.

img

Marcus Hale

Owner, Hale Plumbing

We cut admin time in half. Dispatching on the board and invoicing from the job saved us a full day every week.

img

Priscilla Wong

Operations, Wong HVAC

Technicians love the app. Photos, signatures and parts all land on the job, and customers get live tracking links.

img

Henry Adams

Director, Adams Electric

The estimate and invoice flow is the best we have used. Customers approve on their phone and pay the same day.

img

Nadia Rahman

Facilities manager

Planned maintenance schedules create our jobs automatically. We have not missed an inspection since switching.

img

Carlos Vega

Owner, Vega Air

The website and booking form brought in new customers in the first month. It looks like it cost us thousands.

img

Emma Lawson

Office manager

Reports show exactly which services make money. Pricing decisions are finally based on facts.

img

Rachel Green

Founder, Green Home Services

Support is fast and the platform keeps getting better. Our 12 technicians were up and running in a day.

img

Peter Novak

Service manager

Offline mode is a lifesaver in basements and plant rooms. Everything syncs when they are back online.

Why teams choose Smart FSM

Built for field teams

Live in a day

Mobile first

Works offline

Branded customer portal

Secure by design

Real-time insights

Friendly support

img
Mobile apps

Take your work and your service with you

Technicians run their day from their phone: jobs, GPS check-in, photos and signatures, even offline. Customers book, track, approve and pay. Scan the QR code, enter your company code, and sign in.

  • FSM Technician: for field staff
  • FSM Client: for customers

Scan with your phone camera

Or enter your company code

Frequently asked questions

Everything you need to know before you start.

Smart FSM is a field service management platform. It covers customer requests, estimates, dispatching, work orders, invoicing, inventory and a branded website, with mobile apps for technicians and customers.

Plumbers, electricians, HVAC contractors, facilities teams, maintenance companies and any business that sends technicians to customer sites.

Yes. Technicians and customers each get an Android and iPhone app with GPS check-in, photos, signatures, push notifications and offline mode.

Yes. Every company gets a branded website with a booking form, job tracking and a client portal where customers approve estimates and pay invoices.

A weekly dispatch board shows every technician and job. Drag a job to reassign or reschedule it, and the technician is notified instantly.

Yes. Track parts and stock levels, create purchase orders for suppliers and let completed jobs deduct the parts used automatically.

Data is encrypted in transit, every company's records are isolated from others, and access is controlled by roles and permissions.

Yes. The Starter plan is free. You can upgrade as your team grows and change plans at any time.

Smart FSM ships with 11 languages and a configurable currency, tax and date format for each company.

Yes. Connect n8n workflows, payment gateways, SMS and WhatsApp messaging, and AI providers, or use the REST API for custom integrations.